Return Policy

Your satisfaction matters to us. Please review our return policy before placing an order on Voltzen. Our aim is to provide a smooth, transparent, and reliable shopping experience.

Eligibility for Return

We accept returns only if the product arrives damaged, defective, or not functioning properly. If this happens, you must notify us within 7 days of receiving your order.

What We Require

To process a return request, please provide:

• Clear photo or video showing the defect
• Your order number
• Your name and contact details

Conditions for Approval

• The product must be returned in original condition
• All accessories and packaging must be included
• Damage caused after delivery is not covered

Return Shipping

The customer is responsible for covering the return shipping fee. Delivery and return charges are non-refundable.

Refund Process

• Once we receive and inspect the product, we will notify you
• Approved refunds are processed within 7 to 14 business days
• Refunds for COD orders are issued via bank transfer

Non-Returnable Items

• Items damaged due to misuse
• Items returned without original packaging
• Items returned after the 7-day return window

Contact Us

If you need help with a return, reach our support team at:

Email: Voltzen.co@gmail.com

WhatsApp: Coming Soon