Privacy Policy

Privacy Policy

At Voltzen, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop on our store. By using our website, you agree to the practices described below.

Information We Collect

We collect information to provide a smooth shopping experience. This may include:

  • Name and contact details
  • Shipping address and delivery information
  • Email and phone number
  • Order history and payment details (processed securely by payment providers)
  • Device information for site performance and analytics

How We Use Your Information

Your information helps us provide reliable service. We use it for:

  • Processing and delivering your orders
  • Sending order updates and notifications
  • Improving our store performance and customer experience
  • Customer support and issue resolution

Sharing of Information

We do not sell or trade your personal information. However, we may share limited data with trusted partners for:

  • Payment processing (Stripe, PayPal, Mada, Visa, Mastercard, Apple Pay)
  • Delivery and logistics services
  • Fraud prevention and security systems

Data Protection

We use security measures to protect your personal data. All payments are encrypted and processed through secure gateways. We never store your full card details.

Cookies and Tracking

We use cookies to enhance your shopping experience, such as remembering your cart or improving page performance. You can disable cookies in your browser settings anytime.

Your Rights

You can request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data if allowed by law

Changes to This Policy

Voltzen may update this Privacy Policy when needed. We recommend reviewing this page regularly to stay informed.

Contact Us

If you have any questions regarding your privacy or data protection, reach our support team at:

Email: Voltzen.co@gmail.com

WhatsApp: Coming Soon